Director, Supply Chain Solutions

About the Role

Total Wine & More is seeking a Director, Supply Chain Solutions & Analytics, to join our Supply Chain Solutions and Analytics team in our Bethesda, MD office. You will be responsible for ensuring that our Solutions and Analytics team is a catalyst for our transformation by utilizing a data-driven approach to solutioning, ensuing we employ best-in-class processes and methodologies and fostering prioritization and requirements alignment with stakeholders. You will blend a strategic and tactical approach with the goal of making our Supply Chain more effective and efficient throughout our transformation.

Examples of our transformation include expansion and optimization of our supply chain distribution network, establishment of processes and utilization of data driven insights taken from a newly implemented demand and inventory planning system, major enhancements to our reporting and analytical capabilities using Business Intelligence software, improvements to our ERP system, identification and implementation of AI and automation tools, and implementation of other ad hoc tools to enable operations to execute new business practices in a quickly changing landscape. All this transformation will occur as we continue to grow our business and our geographic footprint across the United States.

You will lead a team of analysts to assess and prioritize critical business needs and work cross-functionally and cross-departmentally to create solutions to improve the efficiency and effectiveness of Supply Chain business operations. You will develop an expert understanding of the business model and the business processes within all Supply Chain functions to become a driver of change within the department. You will report to the Senior Director of Supply Chain Center of Excellence.

You will

• Lead and develop a team of analysts whose role it is to deliver impactful solutions to improve operational efficiency and unlock decision-making capabilities
• Oversee the project pipeline, prioritize work efforts and ensure alignment with the Supply Chain Leadership Team
• Utilize your end-to-end Supply Chain background to serve as an internal consultant to help diagnose operational problems, identify opportunities and develop solutions
• Champion the development of dashboards, data visualizations, and other reporting as well as defining new KPIs and their measurements to deliver easily digestible business insights
• Explore AI solutions to improve efficiency, drive user adoption of technology tools and lead change management efforts
• Collaborate cross-functionally to find solutions to complex business problems by partnering with team members from all organizational levels

You will come with

• 7+ years’ combined Supply Chain/Retail operations and Business/Data Analysis experience
• Deep knowledge of Supply Chain methodologies and best practices related to planning, inventory management, distribution, and warehousing
• Strong leadership presence with ability to engage and gain credibility with business partners at all levels of the organization
• Team leadership experience in guiding, mentoring and developing team members to enhance their knowledge of business processes, Supply Chain operations and technical details
• Strong project management, problem-solving and time management skills
• Curious analytical skillset with ability to find data anomalies and outliers and to identify root causes
• Passion for learning new processes, concepts and systems
• A bias for action with the ability to turn ambiguous problems into clearly defined opportunities
• Experience with Business Intelligence software, SQL, BigQuery and advanced Excel functions
• Interest in exploring the AI landscape to identify, learn, implement, and drive adoption of relevant AI and automation tools
• Retail experience is a plus

We offer

• Paid Time Off (PTO) 
• Generous store discounts 
• Health care plans (medical, prescription, dental, vision) 
• 401(k), HSA, FSA, Pre-tax commuter benefits 
• Disability & life insurance coverage 
• Paid parental leave 
• Pet insurance 
• Critical illness and accident insurance 
• Discounted home and auto insurance 
• College tuition assistance 
• Career development & product training 
• Consumer classes 
• & More! 

Grow with us

Total Wine & More is the country's largest independent retailer of fine wine, beer and spirits, and we continue to grow our footprint year over year. Total Wine offers exciting and unique career opportunities across the country and in our corporate office. Our strength is our people. We have a commitment to training and career growth, all in an environment that values new ideas and teamwork. If you share our entrepreneurial spirit and a passion for providing best-in-class customer experience, take a moment to apply or learn more at https://careers.totalwine.com/!

Total Wine & More considers several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by Total Wine & More. Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience.

Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace. 

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.