Associate Analyst, Labor Demand Planning

About the Role

Total Wine & More is seeking an Associate Analyst, Labor Demand Planning, to join our Digital Merchandising team in our Bethesda, MD office. This is an exciting opportunity to join a high-visibility team that partners closely with field leaders and store managers across the organization. Utilizing trends in sales, units sold and transactions, the Demand Planning Analyst evaluates individual store labor demand and ensures the appropriate amount of labor is provided every week. The Analyst will respond to store inquiries to review labor forecasts via a Help Center ticket system. The Demand Planning Analyst is also responsible for generating and sending weekly performance reports to the Store Operations department and field leaders. You will report to the Manager, Workforce Management in our Bethesda, MD office.
 

You will

• Evaluate labor demand by hour/day on a weekly basis for multiple markets, ensuring each store’s labor demand is following trends in sales, units sold and transactions.
• Perform forecast vs. actuals performance to determine if future forecasts are appropriate or need adjustments.
• Run and send weekly reports on store performance compared to forecasts.
• Deliver PowerPoint slides on a weekly basis for Store Payroll performance meetings.
• Monitor and respond to Workforce Management Help Center tickets and general inbox inquiries, responding to stores within two business days with resolutions.
• Find ways to improve the process and create lean reporting processes.
• Participate in seasonal holiday store support in November and/or December, working directly alongside store team members for a minimum of 5 days during the holiday season.

You will come with

• Evaluate labor demand by hour/day on a weekly basis for multiple markets, ensuring each store’s labor demand is following trends in sales, units sold and transactions.
• Perform forecast vs. actuals performance to determine if future forecasts are appropriate or need adjustments.
• Run and send weekly reports on store performance compared to forecasts.
• Deliver PowerPoint slides on a weekly basis for Store Payroll performance meetings.
• Monitor and respond to Workforce Management Help Center tickets and general inbox inquiries, responding to stores within two business days with resolutions.
• Find ways to improve the process and create lean reporting processes.
• Participate in seasonal holiday store support in November and/or December; working directly alongside store team members for a minimum of 5 days during the holiday season.

We offer

• Paid Time Off (PTO) 
• Generous store discounts 
• Health care plans (medical, prescription, dental, vision) 
• 401(k), HSA, FSA, Pre-tax commuter benefits 
• Disability & life insurance coverage 
• Paid parental leave 
• Pet insurance 
• Critical illness and accident insurance 
• Discounted home and auto insurance 
• College tuition assistance 
• Career development & product training 
• Consumer classes 
• & More! 

Grow with us

Total Wine & More is the country's largest independent retailer of fine wine, beer and spirits, and we continue to grow our footprint year over year. Total Wine offers exciting and unique career opportunities across the country and in our corporate office. Our strength is our people. We have a commitment to training and career growth, all in an environment that values new ideas and teamwork. If you share our entrepreneurial spirit and a passion for providing best-in-class customer experience, take a moment to apply or learn more at https://careers.totalwine.com/!

Total Wine & More considers several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by Total Wine & More. Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience.

Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace. 

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.